Privacy Policy

Last Update: 17/03/2020

Thank you for joining Motiveex (“We”, “Us”, “Application”). If you choose to use our application, then you agree to the collection and use of Personal Data and information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.This Privacy Statement (“Statement”) explains how information about you is collected, used and disclosed when you use the Motiveex mobile applications (the “App”), the Motiveex website (the “Site”) and all information, content, services, and products available at or through them (collectively “Motiveex” or the “Service”) or when you otherwise interact with us.

1.     1. ACCEPTING THIS PRIVACY STATEMENT

Your use of Motiveex is subject to this Statement in effect at the time of your use. By accepting our Terms of Service, you expressly consent to our collection, storage, use and disclosure of your information as described in this Statement.

2. CHANGES TO THIS PRIVACY STATEMENT

We reserve the right to make changes to this privacy policy at any time by giving notice to its Users on this page. It is strongly recommended to check this page often, referring to the date of the last modification listed at the top.

(2.1) If we make changes, we will notify you by revising the date at the top of this Statement and, in some cases, provide you with additional notice (such as showing a notice on the Site or when you open an updated version of the App for the first time).

(2.2) Whenever we make changes to this Statement, they are effective when the revised Statement is posted. Your continued use of the Service after any changes of this Statement constitutes your acceptance of the revised Privacy Policy. If you do not agree to the new policy, please refrain from using the Service and delete the App from your device.

3. COLLECTION, STORAGE AND USE OF YOUR PERSONAL INFORMATION USER DATA

Our primary goals in collecting user data and personal information are to provide and improve Motiveex, its services, features, and content and to enable users to enjoy and easily navigate the Service.

(3.1) Types of Data collected:  Among the types of Personal Data that this Application collects, by itself or through third parties, there are: Cookies; Usage Data; email address; first name; last name; country; phone number; password; profile picture; the number of sessions; session duration; In-app purchases; first launches; operating systems; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); payment data; Data communicated while using the service; date of birth; Universally unique identifier (UUID); Crash information; Retention, device information.

Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Application.

Unless specified otherwise, all Data requested by this Application is mandatory and failure to provide this Data may make it impossible for this Application to provide its services. In cases where this Application specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.

Users are responsible for any third-party Personal Data obtained, published, or shared through this Application and confirm that they have the third party’s consent to provide the Data to the Owner.

(3.2) Detailed information on the processing of Personal Data: Personal Data is collected for the following purposes and using the following services:

  • Advertising: This type of service allows User Data to be utilized for advertising communication purposes displayed in the form of banners and other advertisements on this Application, possibly based on User interests.
    This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below.
    Some of the services listed below may use Cookies to identify Users or they may use the behavioral retargeting technique, i.e. displaying ads tailored to the User’s interests and behavior, including those detected outside this Application. For more information, please check the privacy policies of the relevant services. In addition to any opt-out offered by any of the services below, the User may opt-out of a third-party service’s use of cookies for certain advertising features by visiting the Network Advertising Initiative opt-out page. Users may also opt-out of certain advertising features through applicable device settings, such as the device advertising settings for mobile phones or ads settings in general.
  • AdMob is an advertising service provided by Google LLC or by Google Ireland Limited, depending on the location this Application is accessed from. In order to understand Google’s use of Data, consult Google’s partner policy.
    Personal Data collected: Cookies; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data.
    Place of processing: United States – Privacy Policy – Opt Out; Ireland – Privacy Policy. Privacy Shield participant.
  • Facebook Audience Network (Facebook ad SDK): In order to understand Facebook’s use of Data, consult Facebook’s partner policy and Audience Network Policy
  • Analytics: The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.
  • Google Analytics (Google Inc.) Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities, and share them with other Google services.
    Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
    Personal Data collected: Cookies; Usage Data.
    Place of processing: United States – Privacy Policy – Opt Out.
    Privacy Shield participant.
  • WordPress Stats (Automattic Inc.) WordPress Stats is an analytics service provided by Automattic Inc.
    Personal Data collected: Cookies; Usage Data.
    Place of processing: United States – Privacy Policy.
  • Google Analytics for Firebase (Google Ireland Limited) Google Analytics for Firebase or Firebase Analytics is an analytics service provided by Google Ireland Limited. In order to understand Google’s use of Data, consult Google’s partner policy. Firebase Analytics may share Data with other tools provided by Firebase, such as Crash Reporting, Authentication, Remote Config, or Notifications. The User may check this privacy policy to find a detailed explanation about the other tools used by the Owner. This Application uses identifiers for mobile devices and technologies similar to cookies to run the Firebase Analytics service. Users may opt-out of certain Firebase features through applicable device settings, such as the device advertising settings for mobile phones, or by following the instructions in other Firebase-related sections of this privacy policy, if available.
    Personal Data collected: Cookies; first launches; In-app purchases; number of sessions; operating systems; session duration; Usage Data.
    Place of processing: Ireland – Privacy Policy. Privacy Shield participant.
  • Facebook Analytics for Apps (Facebook, Inc.)Facebook Analytics for Apps is an analytics service provided by Facebook, Inc.
    Personal Data collected: Usage Data; various types of Data as specified in the privacy policy of the service.
    Place of processing: United States – Privacy Policy. Privacy Shield participant.
  • Amplitude (Sonalight, Inc.) Amplitude is an analytics service provided by Sonalight, Inc. This service is designed for mobile apps analytics and can collect various information about your phone, highlighted in the Amplitude privacy policy.
    Personal Data collected: Cookies; Usage Data. The app is uploading users’ primary account information to https://api.amplitude.com
    Place of processing: United States – Privacy Policy.
  • Analytics collected directly (this Application)This Application uses an internal analytics system that does not involve third parties. Personal Data collected: Cookies; Usage Data.
  • Beta Testing: This type of service makes it possible to manage User access to this Application, or parts of it, for the purpose of testing a certain feature or the entire Application.
    The service provider may automatically collect data related to crashes and statistics related to the User’s use of this Application in a personally identifiable form.
  • Commercial affiliation: This type of service allows this Application to display advertisements for third-party products or services. Ads can be displayed either as advertising links or as banners using various kinds of graphics. Clicks on the icon or banner posted on the Application are tracked by the third-party services listed below, and are shared with this Application. For details of which data are collected, please refer to the privacy policy of each service.
  • Amazon Affiliation (Amazon) is a commercial affiliation service provided by Amazon.com Inc.
    Personal Data collected: Cookies; Usage Data.
    Place of processing: United States – Privacy Policy.
  • Contacting the UserMailing list or newsletter (this Application) By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning this Application. Your email address might also be added to this list as a result of signing up for this Application or after making a purchase.
    Personal Data collected: email address; first name; last name.
  • Handling payments: Unless otherwise specified, this Application processes any payments by credit card, bank transfer, or other means via external payment service providers. In general, and unless where otherwise stated, Users are requested to provide their payment details and personal information directly to such payment service providers. This Application isn’t involved in the collection and processing of such information: instead, it will only receive a notification by the relevant payment service provider as to whether payment has been successfully completed.
  • Payments processed via the Google Play store: this Application uses a payment service provided by Google LLC or by Google Ireland Limited, depending on the location this Application is accessed from that allows the Owner to offer the purchase of the app itself or in-app purchases. Personal Data processed to complete the purchases are processed by Google, as described in the privacy policy for the Google Play store.
    Personal Data collected: payment data.
    Place of processing: United States – Privacy Policy; Ireland – Privacy Policy. Privacy Shield participant.
  • Payments processed via the Apple App Store (Apple Inc.) This Application uses a payment service provided by Apple Inc. that allows the Owner to offer the purchase of the app itself or in-app purchases. Personal Data processed to complete the purchases are processed by Apple, as described in the privacy policy for the App Store.
    Personal Data collected: payment data.
    Place of processing: United States – Privacy Policy. Privacy Shield participant.
  • Hosting and backend infrastructure: This type of service has the purpose of hosting Data and files that enable this Application to run and be distributed as well as to provide a ready-made infrastructure to run specific features or parts of this Application. Some services among those listed below, if any, may work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.
  • Firebase Realtime Database is a hosting and backend service provided by Google LLC or by Google Ireland Limited, depending on the location this Application is accessed from.
    Personal Data collected: Usage Data; various types of Data as specified in the privacy policy of the service.
    Place of processing: United States – Privacy Policy; Ireland – Privacy Policy. Privacy Shield participant.
  • Infrastructure monitoring: This type of service allows this Application to monitor the use and behavior of its components so its performance, operation, maintenance, and troubleshooting can be improved. Which Personal Data are processed depends on the characteristics and mode of implementation of these services, whose function is to filter the activities of this application.
  • Crashlytics is a monitoring service provided by Google LLC or by Google Ireland Limited, depending on the location this Application is accessed from.
    Personal Data collected: Crash information; device information; Universally unique identifier (UUID).
    Place of processing: United States – Privacy Policy; Ireland – Privacy Policy. Privacy Shield participant.
  • Interaction with data collection platforms and other third parties. This type of service allows Users to interact with data collection platforms or other services directly from the pages of this Application for the purpose of saving and reusing data.
    If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service.
  • Typeform widget (TYPEFORM S.L)The Typeform widget is a service for interacting with the Typeform data collection platform provided by TYPEFORM S.L.Personal Data collected: various types of Data as specified in the privacy policy of the service.
    Place of processing: Spain – Privacy Policy.
  • Managing contacts and sending messages: This type of service makes it possible to manage a database of email contacts, phone contacts, or any other contact information to communicate with the User.
    These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.
  • Mailchimp (The Rocket Science Group, LLC.) is an email address management and message sending service provided by The Rocket Science Group, LLC.Personal Data collected: country; email address; first name; last name.
    Place of processing: United States – Privacy Policy. Privacy Shield participant.
  • Firebase Cloud Messaging and In-App Messaging: Firebase Cloud Messaging and In-App Messaging is a message sending service provided by Google LLC or by Google Ireland Limited, depending on the location this Application is accessed from. Firebase Cloud Messaging and In-App Messaging allow the Owner to send messages and notifications to Users across platforms such as Android, iOS, and the web. Messages can be sent to single devices, groups of devices, or specific topics or User segments.
    Personal Data collected: various types of Data as specified in the privacy policy of the service.
    Place of processing: United States – Privacy Policy; Ireland – Privacy Policy. Privacy Shield participant.
  • Managing data collection and online surveys: This type of service allows this Application to manage the creation, deployment, administration, distribution, and analysis of online forms and surveys in order to collect, save and reuse Data from any responding Users.
    The Personal Data collected depends on the information asked and provided by the Users in the corresponding online form. These services may be integrated with a wide range of third-party services to enable the Owner to take subsequent steps with the Data processed – e.g. managing contacts, sending messages, analytics, advertising, and payment processing.
  • Typeform (TYPEFORM S.L)Typeform is a form builder and data collection platform provided by TYPEFORM S.L.Personal Data collected: various types of Data as specified in the privacy policy of the service.
    Place of processing: Spain – Privacy Policy.
  • Platform services and hosting: These services have the purpose of hosting and running key components of this Application, therefore allowing the provision of this Application from within a unified platform. Such platforms provide a wide range of tools to the Owner – e.g. analytics, user registration, commenting, database management, e-commerce, payment processing – that imply the collection and handling of Personal Data.
    Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.
  • WordPress.com (Automattic Inc.) is a platform provided by Automattic Inc. that allows the Owner to build, run, and host this Application.
    Personal Data collected: various types of Data as specified in the privacy policy of the service.
    Place of processing: United States – Privacy Policy.
  • Apple App Store (Apple Inc.) This Application is distributed on Apple’s App Store, a platform for the distribution of mobile apps, provided by Apple Inc. By virtue of being distributed via this app store, Apple collects basic analytics and provides reporting features that enables the Owner to view usage analytics data and measure the performance of this Application. Much of this information is processed on an opt-in basis. Users may opt-out of this analytics feature directly through their device settings. More information on how to manage analysis settings can be found on this page.
    Personal Data collected: Usage Data.
    Place of processing: United States – Privacy Policy. Privacy Shield participant.
  • Google Play Store (Google Ireland Limited) This Application is distributed on the Google Play Store, a platform for the distribution of mobile apps, provided by Google Ireland Limited. By virtue of being distributed via this app store, Google collects usage and diagnostics data and share aggregate information with the Owner. Much of this information is processed on an opt-in basis. Users may opt-out of this analytics feature directly through their device settings. More information on how to manage analysis settings can be found on this page.
    Personal Data collected: Usage Data.
    Place of processing: Ireland – Privacy Policy. Privacy Shield participant.
  • Amazon Appstore (Amazon)This Application is distributed on Amazon Appstore, a platform for the distribution of mobile apps, provided by Amazon. By virtue of being distributed via this app store, Amazon may collect basic usage analytics through this Application and share aggregate information with the Owner.
    Personal Data collected: Usage Data.
    Place of processing: United States – Privacy Policy. Privacy Shield participant.
  • Registration and authentication registering or authenticating, Users allow this Application to identify them and give them access to dedicated services. Depending on what is described below, third parties may provide registration and authentication services. In this case, this Application will be able to access some Data, stored by these third-party services, for registration or identification purposes.
  • Firebase Authentication (Google Ireland Limited) is a registration and authentication service provided by Google Ireland Limited. To simplify the registration and authentication process, Firebase Authentication can make use of third-party identity providers and save information on its platform.
    Personal Data collected: email address; first name; last name; password; phone number; profile picture.
    Place of processing: Ireland – Privacy Policy. Privacy Shield participant.
  • Social features, Firebase Dynamic Links (Google Ireland Limited). Firebase Dynamic Links is a social feature provided by Google Ireland Limited. Dynamic Links are tracked within Firebase or Google Analytics for Firebase, which informs the Owner about the details of the User journey to and within this Application.
    Personal Data collected: various types of Data as specified in the privacy policy of the service.
    Place of processing: Ireland – Privacy Policy. Privacy Shield participant.
  • Firebase Invites (Google Ireland Limited)Firebase Invites is a social feature provided by Google Ireland Limited that enables Users to share this Application. The sharing may contain referral codes, or content from within this Application and may be done via email or SMS. Sharing is tracked with Google Analytics for Firebase, which informs the Owner that the User has opened or installed this Application via invite.
    Personal Data collected: various types of Data as specified in the privacy policy of the service.
    Place of processing: Ireland – Privacy Policy. Privacy Shield participant.
  • Tag Management: This service helps the Owner to manage the tags or scripts needed on this Application in a centralized fashion.
    This results in the Users’ Data flowing through these services, potentially resulting in the retention of this Data.
  • Google Tag Manager is a tag management service provided by Google LLC or by Google Ireland Limited, depending on the location this Application is accessed from.
    Personal Data collected: Cookies; Usage Data.
    Place of processing: United States – Privacy Policy; Ireland – Privacy Policy. Privacy Shield participant.


4. The purposes of processing

The Data concerning the User is collected to allow the Owner to provide its Services, as well as for the following purposes: Analytics, Contacting the User, Managing contacts and sending messages, Tag Management, Social features, Platform services and hosting, Registration and authentication, Managing data collection and online surveys, Interaction with data collection platforms and other third parties, Advertising, Hosting and back-end infrastructure, Handling payments, Beta Testing, Managing support and contact requests, Interaction with live chat platforms, Interaction with support and feedback platforms, Commercial affiliation, and Infrastructure monitoring.


5. LOG DATA

When you access the Service, our servers automatically record information that your browser or mobile phone sends whenever you visit a website or application (“Log Data”). This Log Data may include information such as your Internet Protocol (“IP”) address, browser type, phone model, default language settings, or the webpage you were visiting before you came to our Site, pages or portions of Motiveex that you visit or click on, the time spent on those pages, access times and dates, and other statistics. We use this information to monitor and analyze use of the Service and for technical administration, to increase Motiveex’s functionality and user-friendliness, and to better tailor it to our users’ needs.


6. THIRD-PARTY ANALYTICS AND COOKIES

(6.1) We may directly collect analytics data, or use third-party analytics tools, e.g. from Google Analytics or Google Firebase Analytics, to help us measure traffic, social media reach, and usage trends for the Service. These tools collect and store on their servers information sent by your browser or mobile application that assists us in improving the Service. We collect and use this analytics information in aggregate form such that it cannot reasonably be manipulated to identify any particular individual user.

(6.2) Like many websites and internet services, we or the third party analytics tools we employ may use “cookies” to collect information. We may use cookies for the purpose of analyzing user behavior on our Site and to optimize and personalize our Service.

8. SERVICE PROVIDERS

We may employ third-party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform business-related services (e.g., without limitation, maintenance services, hosting, database management, web analytics, moderation services, and improvement of Motiveex features) or to assist us in analyzing how Motiveex is used. These third parties may have access to the above-listed information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

9. PUSH SERVICES

If you consent, we may send you push notifications or alerts to your device. You can deactivate these messages at any time by changing the notification settings in the Motiveex Menu or in the Settings of your device

10. INTERNATIONAL TRANSFER

Your personal information and Content may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. Your consent to this Statement followed by your submission of such information represents your agreement to that transfer.

11. BUSINESS TRANSFERS

Motiveex may sell, transfer or otherwise share some or all of its assets, including your user data and personal information, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy.

13. LIMITATION OF SCOPE

This Privacy Statement does not apply to the practices of companies Motiveex does not own or control or to people that we do not employ or manage.

14. CONTACT

If you have any further questions about our Privacy Policy, please contact us directly at [email protected]